Privacy Policy | velkroapp.com

Privacy Protection Overview

At velkroapp ('we', 'our', 'us'), we are committed to safeguarding and respecting your privacy. This Privacy Protection Policy explains how we collect, use, store, and share your personal information when you visit our website, mobile app, or related services (the 'Service'). By using our Service, you agree to the information collection and use practices described in this policy.

Service Usage Information

We collect information about your interaction with our Service, including:

Device Information: Data about your device, including device type, operating system version, browser type, and IP address.
Usage Information: Details about Service usage, including game interactions, virtual purchases, and communications.
Tracking Technologies: We use cookies, web beacons, and similar technologies to monitor Service activity. For comprehensive cookie information, please review our Cookie Policy.

Location Information

We may collect general location information (city or region) to personalize content, advertisements, and promotional offers. We do not collect precise location data without explicit consent.

Information Use

We use collected information for these purposes:

Service Operation and Improvement: To operate, maintain, and enhance our services while ensuring optimal user experience.

Content Personalization: To customize your experience, including displaying relevant content and games based on preferences and usage patterns.

Account Management: To handle account creation, registration, login processes, and user authentication.

User Communication: To send important notifications, including updates, special offers, promotional content, and customer support messages.

Virtual Purchase Processing: To process transactions, deliver virtual purchases, and manage billing processes.

Analytics: To monitor and analyze usage patterns for improving Service performance, features, and functionality.

Marketing Activities: To provide targeted advertisements or promotional materials, including special offers and product recommendations.

Information Sharing

We do not sell, rent, or trade your personal information to third parties. However, we may share information under these circumstances:

Service Providers

Legal Requirements

Business Transfers

Promotional Partners

Data Security

We implement robust physical, technical, and administrative safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:

Access Rights

Correction Rights

Deletion Rights

Opt-out Rights

Preference Settings

International Data Transfers

We may transfer and process your personal information in countries other than your country of residence, including jurisdictions that may have different data protection laws than your country. By using our Service, you consent to such international information transfers.

Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect or solicit personal information from children under 18. If we learn that we have collected information from a child under 18, we will delete such information promptly. If you believe we may have information from a child under 18, please contact us immediately.

Policy Changes

We may update this Privacy Protection Policy from time to time. Changes will be posted on this page with a revised 'Last Updated' date. We encourage you to review this policy periodically to stay informed about our information protection practices.